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Close-up of front-end collision damage on a yellow car, ready for an estimate

Insurance & Estimates

A plain-language look at how a collision claim usually works — and how we help along the way.

How a Collision Claim Usually Works

Every claim and policy is different, but most follow the same basic steps.

Report the claim

Contact your insurance company to start a claim, usually with your policy number and the details of what happened.

Choose a repair shop

In many cases you can choose where your vehicle is repaired. Check your policy or ask your insurer to confirm your options.

Get a free estimate

Bring your vehicle to us for a free, accurate estimate of the repair work it needs.

Your insurer reviews it

Your insurance company and adjuster typically review the estimate before approving repairs.

We get to work

Once everything's approved, we repair your vehicle and keep you in the loop along the way.

You Don't Have to Figure It Out Alone

Dealing with an insurance claim can be confusing, especially right after an accident. We help explain your estimate, answer your insurer's questions, and work alongside you through the process.

Not using insurance? Estimates are free either way, and you'll know what to expect before any work begins.

A mechanic in a blue work uniform noting details on a clipboard while inspecting an orange car in a service garage

What to Bring to Your Estimate

Your vehicle and keys

We'll look over the damage in person.

Photos of the damage

If you took any at the scene, bring them along.

Your claim number

If you've already filed with your insurance company.

Your adjuster's contact info

If one has been assigned to your claim.

Your insurance card

So we have your policy details handy.

Common Questions

Do I need an appointment for an estimate?

Appointments are recommended. Give us a call at (970) 382-0743 and we'll find a good time to take a look at your vehicle.

Can I choose which shop repairs my car?

In many cases you can choose your own repair shop. Your policy terms govern, so it's worth checking with your insurer to confirm your options.

Will you help me deal with my insurance company?

Yes. We help explain your estimate, answer questions from your insurer, and work alongside you through the claims process.

How accurate will my estimate be?

Our technicians give free, accurate estimates so you know what to expect before any work begins — no surprises along the way.

What if my insurer and I don't agree on the repair?

Every claim is different, and your policy terms govern how disagreements are handled. We're happy to talk through your estimate and answer any questions you have.

Are estimates free if I'm not using insurance?

Yes. Estimates are free whether you're filing an insurance claim or paying out of pocket. General information only, not legal or insurance advice — your policy terms govern.

Free, accurate estimates.

No surprises. Call or stop by the shop on Davidson Creek Rd, Monday through Friday, 8 to 5.

Call (970) 382-0743